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Home > Contact your Doctor online - Anima

Contact your Doctor online - Anima

We are thrilled to announce that we are transitioning to a new online consultation provider, Anima, to enhance your experience with us. 

What you can use Anima for?

  • seeking advice on new or ongoing medical issues
  • requesting appointments
  • asking for sick notes
  • getting help with administrative matters

Click on this link to contact us via Anima: https://anima.thirdparty.nhs.uk/o/ct147eqbal
(Please note that this service is only available 8am to 10am to start with, and then we hope to transition to all of our core hours in the near future)

Why Anima?

  • User-Friendly Interface: Anima offers a seamless and intuitive platform for all your consultation needs.
  • Enhanced Features: Enjoy improved functionalities that make managing your health easier and more efficient.
  • Secure and Reliable: Your privacy and data security are our top priorities, and Anima ensures robust protection.

To help you get started, Anima have prepared a short video on how to submit an Anima consult. Watch it here: https://www.youtube.com/watch?v=Vy_vkM615YE

Anima is NOT suitable for urgent requests - Your request may not be seen for several working days. Please do not use Anima if you have an urgent medical problem.

As a reminder:

  • The NHS app is the best place to request your repeat medication
  • Anima is available in different languages - check your settings page!
  • The Pharmacy First Scheme has now started. This means that we may suggest you are seen by your local pharmacy for treatment for 7 new conditions.  More information here.

Last Updated 2 May 2025

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The Balmoral Surgery

Canada Road, Walmer, Deal, Kent, CT14 7EQ

  • 01304 373444
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